Last updated: 4 October 2026
1. Introduction and acceptance
1.1 This website is operated by Eunoia Skincare Wholesalers (“Eunoia”, “we”, “us” or “our”).
1.2 These Terms of Service (“Terms”) govern your access to and use of the Website and every Order placed with Eunoia, whether through the Website, by email, by order form or by any other means.
1.3 By accessing the Website or placing an Order, you (“the Customer”, “you” or “your”) agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, please do not use the Website or place an Order.
1.4 Some clauses explain the limits of what Eunoia is able to take responsibility for, and what the Customer is responsible for. These are printed in bold so that they are easy to find. Please read clauses 16, 19, 20 and 24 with care.
1.5 The Website is hosted on the WooCommerce platform, which provides the e-commerce functionality through which we sell to you.
2. Summary of key terms
2.1 This summary is provided for convenience only. It does not replace or limit the detailed provisions that follow, which prevail in the event of any inconsistency.
- All Products are manufactured to order. Minimum order quantities are 1 kg for bulk formulas and 10 units for packaged Products.
- Manufacturing takes 8 to 12 working days from confirmed payment and Specification. Courier time is additional.
- Quotations and invoices are valid for 14 days.
- Because every Order is made for the Customer who placed it, Products cannot be returned or refunded for a change of mind. Eunoia recommends purchasing a Sample first.
- Products that are incorrect or unusable on arrival will be remade or replaced if reported within 5 days of delivery. Manufacturing defects will be remedied if reported within 30 days of delivery.
- Eunoia is a small-batch manufacturer and not a laboratory, and does not supply laboratory test documentation with its Products. Eunoia actively assists Customers to source and arrange independent testing as their brands grow.
- A Customer who resells Products under its own brand is responsible for that brand’s labels, claims and market requirements. Eunoia supplies accurate information for the Customer’s labels.
3. Definitions and interpretation
3.1 In these Terms, unless the context indicates otherwise:
- “Artwork” means any label, logo, design or packaging artwork supplied by the Customer or prepared by Eunoia for the Customer;
- “CPA” means the Consumer Protection Act 68 of 2008;
- “Custom Formulation” means a formulation developed or modified by Eunoia to the Customer’s brief;
- “Order” means a Customer’s order for Products or Services, as accepted by Eunoia under clause 5;
- “Products” means the skincare and related goods manufactured and supplied by Eunoia, in bulk or packaged form, and includes Samples;
- “Sample” means a Product supplied in sample quantity under clause 7;
- “Services” means label design, label printing, Custom Formulation and any other service supplied by Eunoia;
- “Specification” means the agreed particulars of an Order, including Product, formulation, fragrance, packaging, size, quantity and, where applicable, approved Artwork;
- “Website” means eunoiaskincarewholesalers.com.
3.2 Headings are for convenience only and do not affect interpretation. Words in the singular include the plural and the reverse.
3.3 A reference to “working days” excludes Saturdays, Sundays and South African public holidays.
3.4 A reference to “writing” includes email.
4. About Eunoia and its services
4.1 Eunoia is a South African small-batch manufacturer of vegan, cruelty-free skincare. Eunoia supplies spas, established skincare brands and new brands.
4.2 Eunoia offers:
- 4.2.1 white label supply, being Eunoia’s existing formulations supplied in bulk or packaged form for the Customer’s own branding;
- 4.2.2 private label supply, being Eunoia’s formulations adapted to the Customer’s brief, or a Custom Formulation developed for the Customer; and
- 4.2.3 label design and label printing, as optional Services quoted separately.
4.3 Eunoia does not formulate or supply skin-whitening or skin-lightening products and will not do so on request.
4.4 The current Product range is published in the shop, which serves as Eunoia’s catalogue.
5. Orders and acceptance
5.1 Orders may be placed through the Website checkout, by email, or, for returning Customers, through the Existing Client Order Form.
5.2 The placing of an Order constitutes an offer by the Customer. A binding agreement comes into existence only once Eunoia has received payment in full and the Specification has been finalised (“Acceptance”).
5.3 The Customer is responsible for checking the order confirmation and for notifying Eunoia immediately of any error.
5.4 Eunoia procures ingredients and packaging specifically for each Order. An Order may accordingly be amended or cancelled by the Customer only before production has commenced. Once production has commenced, the Order may not be cancelled and amounts paid are not refundable, save as provided in clause 16.
5.5 Eunoia may decline or cancel an Order on reasonable grounds, including suspected fraud, a manifest pricing error or a request that Eunoia is unable to fulfil. Where Eunoia cancels an Order that has been paid for, Eunoia will refund the amount paid in full.
5.6 The Customer warrants that it has reached the age of majority, has the legal capacity to contract, and will not use the Products for any unlawful purpose.
6. Minimum order quantities
6.1 The following minimum order quantities apply:
| Order type | Minimum quantity |
|---|---|
| Bulk formula | 1 kg |
| Individually packaged Products | 10 units per Product |
| Samples | 500 ml or 500 g per Product |
6.2 The bulk sizes and packaged options available for each Product are set out on the relevant product page.
7. Samples
7.1 Eunoia strongly recommends that the Customer orders a Sample before placing a larger Order, in order to satisfy itself as to the texture, scent and performance of the Product.
7.2 The minimum Sample quantity is 500 ml or 500 g per Product.
7.3 Samples are supplied in Eunoia’s standard sample packaging and not in retail packaging.
7.4 Sample pricing varies by Product and is shown on the relevant product page or provided on request.
7.5 Samples are manufactured to order and are subject to the lead times in clause 9.
7.6 In the case of a Custom Formulation, the Sample approved by the Customer in writing constitutes the reference standard against which the production batch will be assessed.
8. Pricing and payment
8.1 Pricing depends on the Product, quantity and packaging selected. The price for each Product, including packaged quantities of 10 and 20 units and each bulk size, is displayed on the relevant product page once options are selected.
8.2 Pricing for quantities of 30 units or more per Product differs from the pricing for 10 and 20 units. Set pricing for 10, 20 and 30 unit ranges is available through Eunoia’s business bundle kits, and pricing for larger quantities is quoted on request.
8.3 Custom Formulations, label design and label printing are quoted separately on the Customer’s brief.
8.4 All prices are stated in South African Rand and exclude courier fees, which are charged in addition.
8.5 Prices may be amended from time to time, as the cost of ingredients and packaging changes.
8.6 Quotations and invoices are valid for 14 days from the date of issue. Where payment is made against a quotation or invoice that has expired, and the price of any item has since changed, Eunoia may decline the payment and issue an updated quotation or invoice. Any amount already received will be refunded or, at the Customer’s election, applied to the updated invoice.
8.7 Subject to clause 8.6, the price applicable to an Order is the price stated on the valid quotation or invoice, or shown on the Website, at the time of payment.
8.8 Payment is due in full before production commences. Card payments are processed through secure third-party payment gateways and Eunoia does not store card details.
9. Lead times
9.1 Lead times run from Acceptance and are typically as follows:
| Stage | Typical period |
|---|---|
| Existing formulation | Proceeds directly to manufacturing |
| Custom Formulation research and development | Approximately 7 working days |
| First Custom Formulation Sample | Approximately 7 working days |
| Manufacturing | 8 to 12 working days |
| Courier transit | Additional, depending on the delivery address |
9.2 The manufacturing period includes production, filling, labelling and quality checks.
9.3 Label design, label printing and private label requirements may extend the lead time. Eunoia will advise the Customer in advance where this is expected.
9.4 Lead times are estimates given in good faith. Occasional delays may occur where Eunoia experiences circumstances outside its control, such as power shortages, delays in the arrival of stock shipments from suppliers, or any other event that prevents Eunoia from carrying out the work. Eunoia will notify the Customer promptly of any anticipated delay and will keep the Customer informed until dispatch.
9.5 A Customer working towards a fixed launch date should inform Eunoia when placing the Order and allow a reasonable margin.
10. Delivery and risk
10.1 Eunoia delivers throughout South Africa by third-party courier, including The Courier Guy. Tracking details are provided on dispatch. Collection, and delivery outside South Africa, are by prior written arrangement only.
10.2 Transit times after dispatch depend on the delivery address and the courier’s capacity and are outside Eunoia’s control.
10.3 Where the courier designates the delivery area as restricted, the Customer may be required to collect the parcel from a point nominated by the courier.
10.4 The Customer is responsible for supplying a complete and accurate delivery address and contact number. Any re-delivery, storage or return charge arising from inaccurate details or a failed delivery attempt is for the Customer’s account.
10.5 Courier fees exclude transit insurance. Eunoia will arrange insurance at cost where the Customer requests it in writing before dispatch.
10.6 Risk in the Products passes to the Customer on delivery to the delivery address. Eunoia is not liable for delay in transit or, where the Customer has declined insurance, for loss in transit. Eunoia will nevertheless pursue the matter with the courier and assist the Customer to lodge a claim.
10.7 Products that arrive damaged are dealt with under clause 16.
11. Products, batch variation and availability
11.1 All Products are handmade in small batches and manufactured to order, with the use of industrial equipment such as double boilers, mixing equipment and filling machines.
11.2 Minor variations in colour, texture, viscosity or scent may occur between batches. Such variations are inherent in small-batch manufacture, do not affect the quality of the Product, and do not constitute a defect.
11.3 Eunoia does not change or update a formulation without making its existing Customers aware of the change and giving them the opportunity to test the updated formulation before placing a new Order. Eunoia does not regularly update its formulations, as many Customers have built their reputations on the Products as they are. A formulation is changed only where the change is a considered improvement.
11.4 All formulations are vegan and cruelty-free.
11.5 The full ingredient (INCI) list for each Product is published on the relevant product page. Where a product page has not been fully updated, Eunoia will provide the Customer with the current INCI list for labelling purposes. Where Eunoia prints the Customer’s labels, Eunoia will update the INCI list on the Customer’s labels before printing.
11.6 Products and packaging are subject to availability. Where an ingredient or packaging component becomes unavailable after Acceptance, Eunoia will consult the Customer and agree a suitable alternative before proceeding.
11.7 Eunoia may discontinue a Product. No discontinuation will affect an accepted Order without the Customer’s prior agreement.
12. Shelf life and storage
12.1 Eunoia’s preservative system carries a supplier-specified shelf life of 24 months from incorporation into the Product. Eunoia recommends that Products be used within 12 months of purchase.
12.2 Once a Product has been opened, Eunoia recommends that it be used within 2 months. As with any everyday skincare product, continual opening and closing exposes the Product to air and to contact, and storage conditions after delivery are outside Eunoia’s control, both of which can affect the Product over time.
12.3 Products must be stored sealed, in a cool, dry place and away from direct sunlight.
12.4 A Customer who decants bulk Product must use clean, sanitised containers and equipment. Eunoia is not responsible for any deterioration or contamination arising from storage, decanting, dilution, the addition of other ingredients, or handling after delivery.
13. Packaging
13.1 Products are available in bulk containers of 1 kg, 5 kg, 10 kg and 20 kg, or individually packaged in glass or plastic.
13.2 The packaged formats, sizes, colours and closures available for each Product are shown on the relevant product page.
13.3 Packaging is subject to supplier availability. Where a selected component is unavailable, Eunoia will offer the closest available alternative.
14. Labels and Artwork
14.1 Label design and label printing are optional Services. They are not included in the Product price and are quoted separately according to the Artwork, materials and quantities required.
14.2 Labels are printed on gloss vinyl. No other label material or finish is currently offered.
14.3 The Customer may supply its own print-ready Artwork or apply its own labels.
14.4 Labels are printed by a third-party printing company engaged by Eunoia. Where the Customer supplies Artwork that was not prepared in professional design software capable of producing crisp, print-ready output, Eunoia cannot be held responsible if the printed labels are blurred or of reduced quality.
14.5 Eunoia will submit a proof for the Customer’s written approval before printing. The Customer is responsible for checking the proof, including spelling, ingredient lists, mandatory statements, sizes and colours. Labels are printed in accordance with the approved proof, and the cost of reprinting to correct an error in approved Artwork is for the Customer’s account.
14.6 Eunoia does not create or supply barcodes. A Customer who requires barcodes must create its own stock-keeping units (SKUs) and supply a correct barcode for each Product. Where barcodes are supplied, the Customer must check that each barcode on the proof corresponds with the correct Product before approving it.
14.7 Printed colours may differ slightly from colours displayed on screen.
14.8 Where printed labels differ from the approved proof as a result of an error by the printer, Eunoia will take the matter up with the printer on the Customer’s behalf. In Eunoia’s experience, the printer corrects such errors in most cases.
15. Custom Formulations
15.1 The process for customising a Product or commissioning a Custom Formulation is described on the Customisation page.
15.2 A Custom Formulation is subject to research and development, in which Eunoia assesses feasibility, ingredient sourcing, expected behaviour over time and cost at the Customer’s volumes.
15.3 Eunoia will then prepare a Sample for evaluation and will refine it in consultation with the Customer. The minimum Custom Formulation Sample quantity is 500 ml or 500 g. Each Custom Formulation Sample is charged for.
15.4 Customisation may take longer than initially estimated, as timing depends on the availability of ingredients and on the Customer’s budget.
15.5 Any fee charged for research and development, other than the cost of Samples, will be deducted from the price of the Customer’s bulk Order for that Custom Formulation. Where no bulk Order is placed, the fee is not refundable, as it covers the time and materials Eunoia has spent on research and on preparing the formulation.
15.6 Production will commence only once the Customer has approved the Sample and signed off the Specification in writing.
15.7 Eunoia gives no warranty that a Custom Formulation will achieve any particular result on the skin.
16. Returns, refunds and remedies
16.1 Eunoia wants every Customer to be happy with what it receives. For that reason, Eunoia recommends that a Sample be purchased before a larger Order is placed, so that the Customer can confirm that it is satisfied with the Product.
16.2 Every Order is made specifically for the Customer who placed it and, being a personal care product, cannot be returned to stock or resold. For this reason, the change-of-mind cancellation and return rights that apply to some online purchases do not apply to Orders, and Eunoia is not able to accept returns or give refunds or exchanges for a change of mind, or because a Product, scent or texture was not what the Customer expected.
16.3 Eunoia will remedy, at its own cost, a Product that (“a Claim”):
- 16.3.1 does not conform to the Specification;
- 16.3.2 is defective as a result of Eunoia’s manufacture, being a fault present in the Product as supplied; or
- 16.3.3 arrives damaged to the extent that it is unusable.
16.4 Some wear in transit is unavoidable. Minor marks, dents or scuffs to containers or outer packaging that do not affect the Product or its use are a normal incident of courier transport and do not give rise to a Claim. Transit insurance is available on request under clause 10.5.
16.5 To make a Claim, the Customer must:
- 16.5.1 notify Eunoia by email at sales@eunoiaskincarewholesalers.com, giving the Order number, a description of the problem and clear photographs of the Product and its packaging;
- 16.5.2 do so within 5 days of delivery in the case of damage or an incorrect Product, and within 30 days of delivery in the case of a manufacturing defect; and
- 16.5.3 retain the affected Products and packaging until the Claim has been assessed. Eunoia may require their return, at Eunoia’s cost.
16.6 Eunoia will assess each Claim and respond as soon as reasonably possible, ordinarily within 2 working days. Where a Claim is accepted, Eunoia will remedy it as follows:
| Situation | Remedy |
|---|---|
| Product arrived damaged or leaking | Eunoia remanufactures or replaces the Products that are unusable as a result |
| Incorrect Product, size, fragrance or quantity supplied | Eunoia supplies the correct Products |
| Manufacturing defect attributable to Eunoia | Eunoia remanufactures the affected batch |
16.7 Eunoia assesses every Claim in good faith. Eunoia’s remedy for an accepted Claim is the remanufacture or replacement of the affected Products. Where the same Product cannot be remanufactured or replaced, Eunoia will offer a suitable alternative Product or a credit of equivalent value towards a future Order.
16.8 Eunoia is not able to accept a Claim in respect of:
- 16.8.1 normal batch variation as described in clause 11.2;
- 16.8.2 a problem notified outside the periods stated in clause 16.5.2;
- 16.8.3 changes that result from ordinary use after opening, such as the natural oxidation or discolouration of active ingredients (vitamin C, for example) through repeated opening and exposure to air, light or heat;
- 16.8.4 deterioration, contamination or damage arising from storage, decanting, dilution, added ingredients or handling after delivery;
- 16.8.5 an error in Artwork or in a Specification approved by the Customer; or
- 16.8.6 an individual skin reaction or sensitivity (see clause 17).
16.9 Nothing in this clause 16 limits any right that the Customer may have under the CPA, where the CPA applies to the transaction.
17. Product use and safety
17.1 The Products are cosmetic products for external use only. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease or medical condition.
17.2 Any ingredient, including a natural or organic ingredient, may cause sensitivity in some individuals. A patch test should be performed before first use, and use should be discontinued if irritation occurs.
17.3 Products must be used in accordance with the directions published on the relevant product page.
17.4 A Customer who resells the Products must convey the guidance in this clause 17 to its own customers.
18. Manufacturing standards
18.1 Eunoia is a small-batch skincare manufacturer. Eunoia manufactures in accordance with Good Manufacturing Practice (GMP) style standards, including the use of gloves, masks, sanitised surfaces and appropriate equipment, and performs hygiene and consistency checks on each batch.
18.2 Eunoia is not a laboratory, a certified testing facility or a GMP-certified facility, and does not represent itself as such.
19. Testing and documentation
19.1 Eunoia is a small-scale manufacturer and supplies many start-up and growing brands. Independent laboratory testing is a significant expense and is generally charged per batch. Building that cost into every small production run would place Eunoia’s Products beyond the reach of most brands at launch.
19.2 Every batch is made under the hygiene and quality standards described in clause 18, using an established preservative system. Eunoia does not, however, test its Products at an external laboratory as a matter of course, and Products are supplied without laboratory documentation. The Customer places its Order on this basis, and the absence of such documentation is not a defect in the Products.
19.3 Eunoia supports its Customers with testing as their brands grow. On request, Eunoia will not only refer the Customer to suitable independent laboratories, but will actively assist in establishing which tests the Customer needs, sourcing the laboratory, obtaining quotations, supplying samples from the Customer’s batch, and facilitating the process through to completion.
19.4 In keeping with standard practice in cosmetic manufacture, testing by a third-party laboratory is arranged in the Customer’s name and is for the Customer’s own account. As most testing is conducted per batch, many Customers on small production runs elect not to test every batch. That election is the Customer’s.
19.5 The time required by a laboratory is additional to the lead times in clause 9. Eunoia is not responsible for the conduct, timing or results of any third-party laboratory.
19.6 A Customer who requires test documentation for a retailer, marketplace or other purpose must inform Eunoia before placing an Order. This allows Eunoia to establish whether it is the right fit for the Customer’s requirements and whether it is able to assist.
19.7 The full ingredient (INCI) list for each Product is available for use in the Customer’s labels and listings, as provided in clause 11.5.
20. Resale under the Customer’s brand
20.1 The Customer is fully entitled to resell the Products under its own name and brand. This is the purpose of Eunoia’s white label and private label supply, and Eunoia encourages it. The Customer does not need to disclose Eunoia as the manufacturer and requires no further permission from Eunoia to do so. Where the Customer resells Products under its own brand, responsibility is shared between the parties as follows:
| What Eunoia takes care of | What stays with the Customer’s brand |
|---|---|
| Making the Product to the agreed formulation and Specification | Its brand name, trade marks and Artwork |
| Hygienic small-batch manufacture and batch quality checks | Using the label information Eunoia supplies, and anything the Customer adds or changes |
| Supplying accurate ingredient (INCI) lists and Product information for the Customer’s labels | The claims its brand makes in marketing, on labels and online |
| Putting right any accepted Claim under clause 16 | The requirements of the retailers, marketplaces and markets in which it sells |
| Sharing guidance based on its knowledge and experience | Storing, decanting and handling Products after delivery |
20.2 Eunoia supplies accurate information for the Customer’s labels. Where the Customer does not use that information, or alters it, Eunoia is not responsible for the resulting label or for any consequence of it.
20.3 The information Eunoia provides about its Products, including descriptions of what a Product or ingredient does, is based on the information available for each ingredient and on that ingredient’s claimed and tested purposes as an ingredient. It is not based on testing of the finished Product.
20.4 Eunoia does not leave its Customers to work these matters out alone. Eunoia will share guidance based on its knowledge and experience at the time. That guidance is given in good faith, and the final decisions about the Customer’s brand remain the Customer’s own.
21. Use of the Website
21.1 The Customer may use the Website only for lawful purposes and in accordance with these Terms.
21.2 Payment card details are encrypted in transit. Other information submitted through the Website may be transmitted across networks and adapted to the technical requirements of those networks. Personal information is processed in accordance with the Protection of Personal Information Act 4 of 2013 and Eunoia’s Privacy Policy.
21.3 The Customer may not copy, reproduce, republish or commercially exploit any content of the Website, including images, product descriptions and documents, without Eunoia’s prior written consent. This clause does not restrict the resale of Products under the Customer’s own brand.
22. Accuracy of information
22.1 Eunoia takes reasonable care to ensure that the information on the Website, including Product descriptions, pricing and lead times, is accurate and current. Eunoia does not warrant that the Website is free of errors or omissions.
22.2 Where an error materially affects an Order, Eunoia will notify the Customer, who may elect to proceed on the corrected basis or to cancel the Order for a full refund.
22.3 Product images are illustrative. Actual colour, texture and packaging may vary.
23. Intellectual property
23.1 The Customer retains all rights in its brand name, trade marks and Artwork. The Customer warrants that it is entitled to use them and grants Eunoia a non-exclusive licence to use them for the purpose of fulfilling the Order.
23.2 All rights in Eunoia’s formulations, methods, know-how and Website content remain vested in Eunoia. The purchase of a Product does not transfer any right in its formulation.
23.3 Exclusivity in, or ownership of, a Custom Formulation will pass to the Customer only where expressly agreed in a written agreement signed by Eunoia.
24. Limitation of liability
24.1 Eunoia has been in business since 2021 and has built long-standing relationships with Customers who have grown their brands on its Products. Eunoia stands behind the Products it manufactures and will remedy accepted Claims as provided in clause 16.
24.2 Skin, climates and markets differ, and Eunoia is therefore unable to guarantee the results that any Product will achieve, or that a Product will suit a particular purpose, skin type or market, beyond what is expressly stated in these Terms.
24.3 As a small manufacturer, and to the extent permitted by law, Eunoia is not able to accept responsibility for:
- 24.3.1 indirect or consequential loss, such as loss of profit, loss of sales or the cost of a delayed launch;
- 24.3.2 loss arising from the storage, handling, decanting, alteration, labelling, marketing or resale of the Products after delivery;
- 24.3.3 an individual sensitivity or reaction to a Product; or
- 24.3.4 loss arising from an event referred to in clause 26.
24.4 To the extent permitted by law, Eunoia’s total liability in connection with an Order is limited to the amount paid by the Customer for that Order.
24.5 Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including under the CPA where it applies.
25. Indemnity
25.1 Each party takes responsibility for what is within its own control, and will make good to the other any claim, loss or reasonable cost that the other incurs as a result.
25.2 For the Customer, this means claims arising from:
- 25.2.1 the Customer’s own labelling and marketing claims, and the requirements of the markets in which it sells;
- 25.2.2 the Customer’s brand name, trade marks or Artwork;
- 25.2.3 the storage, handling, alteration or use of the Products after delivery otherwise than in accordance with these Terms; or
- 25.2.4 the Customer’s breach of these Terms.
25.3 For Eunoia, this means claims arising from Eunoia’s failure to manufacture a Product in accordance with the agreed formulation and Specification, or from Eunoia’s breach of these Terms, within the limits set out in clause 24.
25.4 Neither party is responsible under this clause to the extent that the claim, loss or cost was caused by the other party.
26. Events beyond Eunoia’s control
26.1 Eunoia is not in breach of these Terms, and is not liable for any delay or failure in performance, to the extent caused by an event beyond its reasonable control, including interruption of electricity supply, supplier or ingredient shortage, courier failure, industrial action, civil unrest, or an act of a public authority.
26.2 Eunoia will notify the Customer of any such event as soon as reasonably possible and will resume performance as soon as the event permits.
26.3 Where such an event prevents Eunoia from fulfilling an Order within an acceptable timeframe, and the position cannot be remedied, Eunoia will refund the amount paid for the Products that it is unable to supply.
27. General
27.1 Governing law. These Terms are governed by the laws of the Republic of South Africa.
27.2 Resolving concerns. Eunoia values its relationships with its Customers. Should a concern arise, the parties will work together in good faith to resolve it by direct discussion.
27.3 Amendment. Eunoia may amend these Terms from time to time by publishing the amended version on the Website. The version published at the time an Order is placed applies to that Order.
27.4 Whole agreement. These Terms, the Privacy Policy and the Specification constitute the whole agreement between the parties in respect of an Order. Where Eunoia has agreed different terms in writing for a specific Order, those written terms prevail for that Order.
27.5 Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision is severed and the remaining provisions continue in force.
27.6 No waiver. No indulgence or relaxation granted by Eunoia constitutes a waiver of any of its rights.
28. Contact details
28.1 Questions concerning these Terms, and all notices and Claims, should be directed to:
- Email: sales@eunoiaskincarewholesalers.com
- Telephone or WhatsApp: 060 394 3577
- Business hours: Monday to Friday, 10:00 to 17:00
- Book a consultation